Dream Forge Mobile Pte. Ltd. ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and visit our website at dreamforgemobile.com (collectively, the "Services").
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, and other contact details you voluntarily provide when contacting us or creating an account within our applications.
- Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
- Usage Data: Information about how you interact with our Services, including pages visited, features used, time spent, crash logs, and performance data.
- Purchase Information: Transaction details related to in-app purchases, processed securely through Apple App Store or Google Play Store.
- Location Data: Approximate location based on IP address. We do not collect precise GPS location unless explicitly stated and with your consent.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process transactions and send related information
- Respond to your comments, questions, and customer service requests
- Send you technical notices, updates, security alerts, and support messages
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf, such as analytics, cloud hosting, and payment processing.
- Legal Requirements: If required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you have given us explicit consent to share your information.
4. Third-Party Services
Our Services may integrate with or contain links to third-party services, including but not limited to:
- Google Firebase (analytics, authentication, cloud functions)
- Apple App Store and Google Play Store (in-app purchases)
- OpenAI API (AI-powered features)
These third-party services have their own privacy policies, and we encourage you to review them.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Object to or restrict processing of your personal information
- Data portability
- Withdraw consent at any time
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your jurisdiction, where data protection laws may differ. By using our Services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: z999@dreamforgemobile.com
- Phone: +65 9231 1204
- Address: Blk 125 Yishun Street 11, Singapore 760125