Dream Forge Mobile Pte. Ltd. ("we," "our," or "us") operates the KYZO mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use KYZO. By using the App, you agree to the practices described here.
1. Information We Collect
1.1 Account Information
When you create an account, we collect:
- Name and email address (via email sign-up, Google Sign-In, or Apple Sign-In)
- Profile photo (optional)
- Age, gender, height, and weight (for personalized fitness and nutrition recommendations)
1.2 Health & Fitness Data
With your explicit consent, KYZO may access the following data from Apple HealthKit (iOS) or Health Connect (Android):
- Steps, distance, and active energy burned
- Heart rate and heart rate variability (HRV)
- Sleep duration and sleep stages
- Workout sessions and activity data
- Body measurements (weight, height, BMI)
Important: Health data accessed through Apple HealthKit or Health Connect is used only to provide App features. It is never sold to third parties and never used for advertising. We do not transfer HealthKit or Health Connect data to external servers unless you explicitly enable cloud sync. You can revoke health access at any time in your device settings.
1.3 Location Data
If you use GPS activity tracking (e.g., runs, walks, cycling), KYZO collects precise location — including background location while an activity is active — to map your route and calculate distance, pace, and elevation. Location is used only for activity tracking and is not used for advertising. You can disable location access at any time in your device settings.
1.4 Camera, Photos & Voice
KYZO uses your device camera, photo library, and microphone for:
- Scanning food nutrition labels and barcodes for meal logging
- Taking photos of meals for AI-powered nutritional analysis
- Hands-free logging of meals and workouts using voice input
- Profile photo capture
Meal photos are processed by our AI service (Google Gemini) to estimate nutritional information. Images are not retained on our servers after processing.
1.5 Medical Report Scanner (Sensitive Data)
KYZO offers an optional Medical Report Scanner that lets you scan or upload medical documents (such as lab results). These documents contain sensitive health information and are processed by our AI service (Google Gemini) solely to extract and summarize their contents for you. We process this data only with your explicit action, do not use it for advertising, and do not sell it. The App does not provide medical diagnosis — see our Terms of Service health disclaimer.
1.6 Device & Usage Information
- Device type, operating system version, and device/advertising identifiers
- App usage data, screen views, and feature interactions (via Firebase Analytics)
- Crash logs and performance/diagnostic data (via Firebase Crashlytics and, where enabled, Sentry)
1.7 Purchase Information
Transaction details for subscriptions and in-app purchases (e.g., carrot credits, premium features) are processed securely through the Apple App Store or Google Play Store. We do not receive or store your payment card details.
1.8 Social & Community Features
KYZO includes optional social features: adding friends via friend codes, tagging friends in meals and workouts, sharing meals, and Wellness Circles (small groups with a shared activity feed and challenges). If you use these features:
- Your display name, avatar, level, and the stats you choose to share are visible to friends you add and to members of circles you join — you control what is shared in your share settings
- Activity tags, shared meals (including meal photos), and circle feed posts are visible to the recipients or circle members you share them with
- You can mute or block other users, and report content or users that violate our guidelines — reports are reviewed and violating content is removed
- Deleting your account removes your friend connections, shared content, and circle memberships
2. How We Use Your Information
- Provide personalized workout programs, meal plans, and wellness recommendations
- Generate AI-powered health insights and nutritional analysis
- Map GPS activities and track your fitness progress and goals
- Process purchases and manage your account and subscriptions
- Send notifications about reminders, health tips, and app updates
- Improve app performance, fix bugs, and develop new features
- Display advertisements (via Google AdMob)
3. Third-Party Services
KYZO integrates with the following third-party services, each with its own privacy policy:
- Google Firebase: Authentication, cloud storage (Firestore), analytics, crash reporting, and push notifications
- Google Gemini AI: Meal-photo analysis, medical report scanning, health insights, and AI chat features
- Google AdMob: Advertising (you can earn carrot credits by watching rewarded ads)
- Apple HealthKit / Android Health Connect: Health and fitness data
- Mapbox: Map rendering for GPS activity routes
- Apple & Google: Sign-in, in-app purchases, and subscription management
- Sentry: Error tracking and crash reporting (where enabled)
4. Data Sharing
We do not sell your personal information. We may share data in limited circumstances:
- Service providers: Vendors who help us operate the App (e.g., cloud hosting, analytics, AI processing) under contractual confidentiality obligations
- Advertising partners: Google AdMob may receive device/advertising identifiers to serve ads (see the California section below regarding "sharing")
- Legal requirements: When required by law, regulation, or legal process
- Safety: To protect the rights, property, or safety of our users or others
5. Data Security
We implement industry-standard security measures including encryption in transit, secure API communications, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the App. You may request deletion of your account and associated data at any time — see Section 8.
7. Children's Privacy
KYZO is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.
8. Your Choices & How to Delete Your Data
You can delete your account and associated data at any time:
- In the App: Settings → Delete Account
- On the web: dreamforgemobile.com/kyzo/delete-account
You can also revoke health, location, camera, microphone, and tracking permissions at any time in your device settings.
Advertising consent: On iOS, KYZO requests permission through Apple's App Tracking Transparency prompt before using your advertising identifier; if you decline, ads are non-personalized. In the EEA, UK, and Switzerland, KYZO shows a consent dialog (Google's consent framework) before serving ads; you can change or withdraw your choices at any time via Settings → Ad Preferences in the App. Premium subscribers do not see ads.
9. Your Rights Under GDPR (EEA/UK)
If you are in the European Economic Area or the United Kingdom, you have the right to access, correct, delete, restrict, or object to the processing of your personal data, and to data portability. Where we rely on consent (e.g., health data, precise location), you may withdraw it at any time. Our legal bases for processing are: performance of our contract with you, your consent, our legitimate interests (e.g., improving the App and preventing abuse), and compliance with legal obligations. You may lodge a complaint with your local data protection authority. To exercise these rights, contact support@dreamforgemobile.com.
10. Your Rights Under CCPA/CPRA (California)
California residents have the right to know what personal information we collect, to request deletion or correction, and to opt out of the "sale" or "sharing" of personal information. We do not sell your personal information for money. However, our use of advertising identifiers with Google AdMob for personalized advertising may be considered "sharing" for cross-context behavioral advertising under California law.
Do Not Sell or Share My Personal Information: You can opt out of personalized advertising by declining the App's tracking prompt, using Settings → Ad Preferences in the App (where available), disabling ad tracking in your device settings (iOS: Settings → Privacy & Security → Tracking; Android: Settings → Google → Ads), or by emailing support@dreamforgemobile.com. We will not discriminate against you for exercising your privacy rights.
11. International Data Transfers
Your information may be transferred to and processed on servers located outside your country, including Singapore and the United States. Where required, we use appropriate safeguards for such transfers. By using KYZO, you consent to these transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or by updating the "Last updated" date above.
13. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: support@dreamforgemobile.com
- Website: dreamforgemobile.com
- Address: Blk 125 Yishun Street 11, Singapore 760125